Table of contents5 sections
  1. Fixed Price or Time and Material? How to compare the profitability of the two billing models
  2. Why you cannot compare Fixed Price and Time and Material by invoice value alone
  3. Fixed Price or Time and Material – how to compare profitability
  4. How did we solve comparing the models at Administy?
  5. The best model is the one whose risk you can control

Fixed Price or Time and Material? How to compare the profitability of the two billing models

The choice of billing model affects more than how invoices are issued. It also determines who bears the risk of a wrong estimate, changes of scope, extra hours and delays in the project.

In the Fixed Price model the client knows the price up front. The contractor, however, takes on the risk that delivery will require more work than assumed.

In Time and Material the client pays for the time actually worked and the resources actually used. The company finds it easier to cover its costs, but revenue depends on the number of billed hours, the team’s availability and the continuity of orders.

We know what it is like when a fixed-fee project looks excellent in terms of contract value but loses margin through extra revisions. At the same time, hourly work can generate regular revenue yet tie up an expensive team, require many meetings and mean a long wait for payment.

That is why the answer to the question of Fixed Price or Time and Material should not rest solely on the client’s preference. You need to compare the actual revenue, labour cost, team utilisation, margin and cash flow of each model.

The choice of billing model affects more than how invoices are issued. It also determines who bears the risk of a wrong estimate, changes of scope, extra hours and delays in the project.

Why you cannot compare Fixed Price and Time and Material by invoice value alone

Sales value shows how much the company has invoiced the client. It does not answer the question of how much delivery cost and what share of revenue stayed in the company.

Two projects worth 100,000 PLN can have completely different results.

The first may be delivered in line with the estimate by a properly chosen team and end with a 30% margin. The second may involve seniors, require additional meetings and exceed the budget by several hundred hours.

The revenue will be the same. The profitability completely different.

Fixed Price shifts the estimation risk onto the contractor

In a fixed-fee project the client pays an agreed amount for a defined result. If delivery takes more time, the company does not automatically receive additional pay.

The margin is lowered by, among other things:

  • an underestimated scope,
  • an overly optimistic schedule,
  • free revisions,
  • additional requirements,
  • the need to involve more expensive specialists,
  • technical problems not included in the estimate,
  • a prolonged approval process,
  • mistakes that require work to be redone.

The Fixed Price model can be very profitable if the scope is well described, the project is repeatable and the company can forecast cost accurately. It can also quickly become a source of loss.

Time and Material does not eliminate the risk of unprofitability

In the hourly model, additional time can be billed to the client. That does not mean, however, that every T&M project is automatically profitable.

The problem may result from:

  • a selling rate that is too low,
  • an incorrectly calculated cost of an hour,
  • a large number of non-billable hours,
  • low utilisation of the team’s available time,
  • gaps between tasks,
  • involving more expensive people than planned,
  • incomplete time reporting,
  • work done without the client’s approval,
  • delays in approving timesheets.

A company can bill all of its hours and still achieve a low margin if the difference between the selling rate and the specialist’s real cost is too small.

Cash flow can look different from the project result

A project can be profitable and yet, for a long time, need to be financed from the company’s own funds.

In Fixed Price, team costs are incurred regularly, while the invoice may be issued only after a stage is completed. In Time and Material, billing may take place monthly, but the client pays only several dozen days later.

That is why you need to compare not only margin, but also:

  • the invoicing schedule,
  • the actual dates of inflows,
  • the dates of salaries and payments to contractors,
  • the value of work done but not yet invoiced,
  • the project’s cash gap.

A project with a higher margin can be harder on liquidity than a project that earns less but is billed regularly and paid on time.

Fixed Price or Time and Material – how to compare profitability

To compare the two models reliably, all projects have to be analysed using the same indicators.

1. Calculate the real cost of working time

The number of hours alone is not enough. Each hour should be converted at the cost rate of the specific person.

The basic formula:

Specialist labour cost = number of hours worked × individual cost rate

It is worth including in the cost rate:

  • salary or the B2B invoice,
  • employer costs,
  • holidays and absences,
  • non-commercial time,
  • equipment and software,
  • management,
  • workstation costs.

If a project uses 500 hours but a significant share of them is delivered by seniors, its cost will be higher than for the same number of hours worked by a cheaper team.

2. Include all external costs

To the team’s time you should add:

  • subcontractor invoices,
  • licences,
  • hosting and cloud services,
  • paid components,
  • design tools,
  • travel,
  • additional infrastructure,
  • materials or production.

If a cost relates to several projects, it can be allocated proportionally.

Only the full cost lets you calculate the margin:

Margin in PLN = project revenue – full cost of delivery

Margin in % = margin in PLN ÷ revenue × 100%

3. Separate billable and non-billable hours

In Time and Material it is especially important to check what share of the time has been approved and invoiced.

It is worth separating:

  • hours billed to the client,
  • hours worked but not yet invoiced,
  • hours not approved,
  • bug fixes,
  • internal work,
  • waiting time,
  • meetings and administrative activities.

In Fixed Price all hours weigh on the project, even if they do not increase revenue. In Time and Material some of the time can in theory be billed, but in practice it is not always accepted by the client.

4. Compare the forecast final result

You should not assess a project solely on the basis of the current difference between the contract value and the cost incurred.

You also need to estimate:

  • the number of hours needed to finish,
  • the team composition at later stages,
  • future external costs,
  • likely revisions,
  • post-implementation work,
  • the revenue that is still to be invoiced.

An example of a Fixed Price project:

  • contract value: 180,000 PLN,
  • cost incurred: 90,000 PLN,
  • forecast cost of the remaining work: 65,000 PLN,
  • forecast final margin: 25,000 PLN.

An example of a T&M project:

  • revenue invoiced: 150,000 PLN,
  • cost incurred: 110,000 PLN,
  • hours worked but not invoiced: 15,000 PLN of revenue,
  • forecast margin after billing: 55,000 PLN.

Only this kind of picture allows a reliable comparison.

Case study

How did we solve comparing the models at Administy?

We ran both projects priced up front and engagements billed by the hour. Some clients also worked with us on a retainer model.

Their results were hard to compare in a single spreadsheet.

A Fixed Price project had a defined contract value, an hours budget and a schedule of stages. Time and Material generated revenue on the basis of hours worked. A retainer provided a fixed monthly amount, but the scope of involvement changed over time.

Each model was analysed in a slightly different way.

As a result it was hard to answer quickly:

  • which model brings the highest margin,
  • which projects use the most expensive resources,
  • how many hours remain unbilled,
  • where a cash gap arises,
  • whether higher revenue means a better result,
  • which form of cooperation is the safest for liquidity.

That is why at Administy we started grouping projects by contract type.

Each project can be assigned to the appropriate category, for example:

  • Fixed Price,
  • Time and Material,
  • retainer,
  • mixed model.

We then compare them using common parameters:

  • contract value or revenue generated,
  • amounts invoiced,
  • actual payments received,
  • number of hours worked,
  • the cost of each person,
  • external costs,
  • the cost needed to finish,
  • margin in PLN and in %,
  • cash gap.

This lets us check not only the result of a single order, but of a whole group of projects.

For example, a report may show that:

  • Fixed Price generates a higher margin on average, but also larger deviations,
  • Time and Material gives a more stable result, but a lower percentage margin,
  • fixed-fee projects more often create a cash gap before a stage is accepted,
  • hourly engagements have better cash flow, but a large number of unbilled hours,
  • retainers are predictable, but some clients use too much time.

This kind of analysis makes it possible to take data-driven decisions.

We can establish:

  • which projects are worth offering as Fixed Price,
  • when to propose Time and Material,
  • what buffer a fixed-fee quote requires,
  • which hourly rates cover the full cost of the team,
  • which contracts need a change to the payment schedule,
  • which model is best for a particular type of client or delivery.

The most important change is that we do not judge the models by a general belief that one is better than the other.

We compare their actual results.

Summary

The best model is the one whose risk you can control

There is no single answer to the question of Fixed Price or Time and Material.

Fixed Price can generate a high margin, but it requires good estimates and consistent scope control. Time and Material limits the risk of extra hours, but it requires the right rates, full time tracking and efficient invoicing.

The best model is one in which the company understands the cost, the risk and the impact of the payment schedule on cash flow.

Compare project results in one place

Administy helps you group projects by contract type and compare their revenue, costs, hours, margin and cash gap.

Book an Administy demo and check which billing model really brings your company the best financial result.